Fashion Brand Increased Footfall | Mall Media | Digital | Elyts

In an age where online shopping is booming, fashion brands face mounting pressure to attract customers to physical stores. This case study explores how VIVARE Fashion, a premium lifestyle apparel brand, leveraged Mall Media to dramatically increase footfall, drive sales, and boost brand engagement in a highly competitive retail market.
The Challenge
VIVARE was preparing for the launch of its Spring-Summer
collection across metro cities in India. Despite a strong digital presence, the
brand was experiencing a 15% decline in physical store footfall over the
previous two quarters. Their key objective was clear:
- Increase
in-store traffic at key malls.
- Drive
awareness for the new collection.
- Enhance
brand recall at the point of consideration.
Why Mall Media?
With high dwell time, a targeted and captive audience, and
visual impact, mall media was the ideal environment for VIVARE’s target
demographic: young, fashion-conscious urban professionals.
The team opted for an integrated mall media strategy across six
high-footfall malls in Mumbai, Bangalore, and Delhi.
Campaign Strategy
The campaign was launched under the title: “Own Your
Summer with VIVARE”, and incorporated a mix of static and digital media
formats strategically placed within the mall environment.
1. Media Formats Used
- Escalator
and Lift Wraps: Visually arresting designs featured models from the
new collection, creating instant visibility at transition points.
- Digital
Screens & LED Pillars: Animated short videos showcased outfits in
motion, bringing the collection to life.
- Interactive
Trial Zones: Pop-up mirrors with AR filters let customers try virtual
outfits—blending entertainment with engagement.
- In-Store
Wayfinding Stickers: Footprint decals guided shoppers from common
areas directly to the store, simplifying navigation.
2. Duration & Timing
- 4-week
campaign duration: Timed with the end-of-season sale and weekends.
- Peak
hours targeting: Media slots optimized for 5 PM to 9 PM traffic.
3. Promotional Integration
- QR
codes across media elements offered exclusive discounts, redeemable
in-store only.
- Influencer
“Style Hauls” were pre-recorded in mall spaces and pushed on social media
to bridge offline-online experiences.
Results & Impact
The campaign delivered impressive, measurable outcomes:
Metric |
Before Campaign |
After Campaign |
Uplift |
Average Daily Footfall |
250 |
460 |
+84% |
In-store Conversions |
17% |
29% |
+70% |
Instagram Engagement |
8.5K/month |
15.2K/month |
+79% |
QR Code Scans |
NA |
9,300 scans |
— |
Key Observations:
- Location-specific
customization (regional influencers and language-specific creatives)
increased resonance with mall visitors.
- AR-enabled
trial mirrors received over 2,200 uses during weekends alone, making
them the campaign’s breakout feature.
Lessons Learned
- Mall
media works best when it's interactive. Passive ads are easy to
ignore, but engaging touchpoints turn viewers into participants.
- In-store
navigation aids (like floor stickers) are simple but effective in
driving physical movement toward the outlet.
- QR
discounts created urgency and drove impulse visits.
Conclusion
The VIVARE case demonstrates how a well-executed mall media
campaign can revive in-store traffic and boost retail performance. By combining
high-visibility formats with interactive and incentive-driven components,
fashion brands can win back attention in physical spaces—even in the
digital age.
Elyts Advertising and Branding Solutions | www.elyts.in (India) | www.elyts.agency (UAE)
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